In a nutshell – YES! We want you to think of us as part of your team, so all our clients receive our support by phone, video and email throughout the year. Any general ad-hoc query you have is likely to be answered by us without additional fees. However where we believe the additional support is outside of the standard scope (usually more than 20 mins), we would first speak with you and agree a quotation before we completed any investigative work, specialist support or tax advisory.

We deliver our bookkeeping services via one of two methods.

1. Cash Accounting (Bank rec only)

2. Invoice Capture (Receipts & invoices)

Cash accounting is where we simply reconcile all your bookkeeping transactions as they enter/leave your bank account(s) and this is typically perfectly fine for micro-sized businesses and those who are not VAT registered. For VAT registered and growing businesses (accruals basis) we provide a full digital invoice capture and expense management bookkeeping service in addition to all bank reconciliations. Our bookkeeping services are provided remotely accessing your Xero or FreeAgent software and are priced via a fixed fee always agreed upfront based on the expected volume of bank transactions, number of purchase invoices/receipts and frequency of updates – typically quarterly, monthly or weekly.

YES. Our CORE Accounting packages are always agreed with you upfront and the fixed monthly price is set prior to us undertaking any work so you are fully aware of all costs and you’ll never receive a bill you were not expecting. Unless we are engaged in a one-off project or an area of work we simply cannot agree a fixed fee on from the start. 

Our CORE Accounting packages are invoiced monthly to ensure you know exactly what you are paying for and allowing you to spread the cost over 12 months. Invoices are raised on the 1st of each month and our direct debit partner, GoCardless, will collect payment automatically on the 25th.

For project work and specialist advisory, our agreed fee is invoiced only at completion of our work with immediate payment terms… unless we have agreed an alternative payment structure with you.

We’ll send you a PDF snapshot report to highlight the financial performance of your business via a profit & loss, balance sheet, estimated tax liability and our commentary on items such as total dividends paid to date, profit retained and any director loan balances to discuss.

We get it. Sometimes it just happens and life gets in the way meaning you need to make accounts and tax filings for earlier periods. We can help you get right back on track and up to date for a one-off fixed fee agreed up-front and then continue to work with you on your current period through a pay-monthly fixed fee package. We’re ready when you are.

Looking for more? If you’re growing fast and recognise the benefit of a dedicated financial controller and even the support of a fractional VFD, we can discuss your exact needs and build a level of service for an exact fit which we call your very own VIRTUAL FINANCE OFFICE, allowing us to support you through the exciting growth stage.