In a nutshell – YES! We want you to think of us as part of your team, so all our clients receive our support by phone, video and email throughout the year. Any general ad-hoc query you have is likely to be answered by us without additional fees. However where we believe the additional support is outside of the standard scope (usually more than 20 mins), we would first speak with you and agree a quotation before we completed any investigative work, specialist support or tax advisory.

We’ve built our firm to work exclusively with Freelancers, Studios and Agencies operating through a micro, small or medium sized Limited Company – with a turnover range from £50k right up to £5m. As a result, we’re not a great fit for Sole Traders but would be very happy to chat more if you were considering moving to Limited status from Sole Trader.

We deliver our digital bookkeeping services via one of two methods.

1. Cash Accounting (Bank rec only)

2. Invoice Capture (Receipts & invoices)

Cash accounting is where we simply reconcile all your bookkeeping transactions as they enter/leave your bank account(s) and this is typically perfectly fine for micro-sized businesses and those who are not VAT registered.

For VAT registered and growing businesses (accruals basis) we provide a full digital invoice capture and expense management bookkeeping service in addition to all bank reconciliations. Our bookkeeping services are provided remotely accessing your Xero or FreeAgent software and are priced via a fixed fee always agreed upfront based on the expected volume of bank transactions, number of purchase invoices/receipts and frequency of updates – typically quarterly, monthly or weekly.

We offer a PDF snapshot report sent by email to provide insight and show you how business is going during the year in the form of a profit & loss, balance sheet and tax estimates so you remain on-top of how things are going in-year as opposed to only after the year end.

Added to this, we can also provide our clients with a running commentary provided via a short Loom video alongside the report to provide a top-level walkthrough of the numbers, our findings and areas of positivity or concern. 

For fast-scaling agency and studio owners seeking more support, our experienced senior partners can provide a fractional FD advisory service and meet-up’s to deliver bespoke management accounts and tailored KPI tracking. 

YES. Our packages are always agreed with you upfront and the fixed monthly price is set prior to us undertaking any work so you are fully aware of all costs and you’ll never receive a bill you were not expecting. Unless we are engaged in a one-off project or an area of work we simply cannot agree a fixed fee on from the start. 

We get it. Sometimes it just happens and life gets in the way meaning you need to make accounts and tax filings for earlier periods. We can help you get right back on track and up to date for a one-off fixed fee agreed up-front and then continue to work with you on your current period through a pay-monthly fixed fee package. We’re ready when you are.

Looking for more? If you’re growing fast and recognise the benefit of a dedicated financial controller and even the support of a fractional VFD, we can discuss your exact needs and build a level of service for an exact fit which we call your very own VIRTUAL FINANCE OFFICE, allowing us to support you through the exciting growth stage and provide strategic advice and board-level reporting via in-person meet-ups.